These Terms of Service ("Terms") govern your use of Brianni's digital legacy management services provided by Brianni Ltd. ("Brianni", "we", "us", or "our"), a company registered in the United Kingdom.
Legal Framework
These terms comply with UK law, including the Consumer Rights Act 2015, Digital Economy Act 2017, and applicable data protection legislation.
Agreement to Terms
By creating an account or using our services, you agree to these Terms. If you do not agree, please do not use our services.
Important Legal Notice
Brianni is a digital asset management and sharing service. It is not a will, testament, or any form of testamentary instrument recognised under the Wills Act 1837 or the Administration of Estates Act 1925. Brianni does not provide legal, tax, or estate planning advice. The distribution of digital assets through Brianni does not constitute a legal transfer of ownership and does not override the provisions of any valid will, intestacy rules, or grant of probate. We strongly recommend that you consult a qualified solicitor about incorporating digital asset provisions into your will.
1. Service Description
Digital Legacy Management
Brianni provides a secure digital legacy management platform that enables you to:
- Store and organize digital assets using zero-knowledge encryption
- Create encrypted packages for designated recipients
- Designate executors for life status verification and legacy distribution
- Manage digital inheritance through automated systems
Zero-Knowledge Architecture
Our service uses end-to-end encryption with zero-knowledge architecture, meaning:
- Your vault content is encrypted before reaching our servers
- We cannot access, decrypt, or read your stored content
- Only you and your designated recipients can decrypt your digital legacy
- Metadata (titles, descriptions, tags) remains unencrypted for search and organization
Service Components
Personal Vault
Encrypted storage for your digital assets
Package System
Pre-created encrypted packages for recipients
Executor Network
Trusted individuals for death verification
Delivery System
Automated distribution after verified passing
2. Eligibility and Account Registration
Age Requirement
You must be at least 18 years old to use Brianni services. By using our services, you represent and warrant that you meet this age requirement.
Account Registration
To use our services, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Verify your email address through our verification process
- Accept these Terms and our Privacy Policy
Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account where such activities result from your failure to maintain the confidentiality of your credentials, except where the activity results from a breach of our systems or our negligence
- Immediately notifying us of any unauthorized use
- Using strong authentication methods including passkeys where available
3. Subscription Plans and Billing
Service Tiers
Free
10 GB encrypted storage, up to 50 vault items, up to 5 recipients, up to 10 packages — no payment required
Personal
£1.99/month or £19/year — 50 GB storage, unlimited vault items, unlimited recipients, death verification, up to 5 trusted executors
Professional
£4.99/month or £49/year — 200 GB storage, complex delivery rules (AND/OR), up to 10 trusted executors, priority support
Brianni for Advisors (Firm Tier)
Estate solicitors, will-writers, financial advisors, and similar firms can subscribe to a separate firm tier that lets them onboard clients into Brianni via a branded link. Firm-tier subscriptions and consumer subscriptions are independent contracts with different terms, billing currencies, and seat caps.
Founding Firm Starter
$59/month or $590/year — up to 25 active clients, 3 staff seats
Founding Firm Professional
$159/month or $1,590/year — up to 100 active clients, 10 staff seats
Enterprise
100+ active clients. Custom pricing, manual billing, signed contract.
- Currency: Firm-tier subscriptions are billed in USD via Stripe. The consumer product is GBP-native; the firm tier is currently USD-only and may be localised in future.
- Founding-firm grandfathering: Firms that subscribe during the founding period keep their signup price for the lifetime of their continuously-active subscription. New-customer prices may rise; existing firms remain on their original price unless they downgrade, cancel for more than 30 days, or move to an Enterprise contract.
- Firm-attached client subscription:An active firm subscription covers the consumer accounts of clients invited under the firm. Those clients do not pay a separate consumer subscription while the firm subscription remains active and the client's seat is within the firm's active-client cap.
- Seat caps: Each firm plan limits the number of active client-attached seats. Adding a client beyond the cap requires upgrading to a higher tier (prorated through Stripe).
- 14-day free trial:New firm sign-ups receive a 14-day trial with the Starter plan's seat cap (25 active clients). No payment method is required during the trial. Firms that do not subscribe within 14 days lose the ability to invite further clients; existing client onboarding remains intact.
- Termination: If a firm subscription ends (cancellation, non-payment, or downgrade), firm-attached client seats may revert to a free consumer tier or, where their content exceeds free-tier limits, the client will be invited to subscribe directly. Termination does not cause loss of vault content.
Billing Terms
- Subscriptions are billed monthly or annually in advance
- Prices shown are inclusive of VAT for UK customers. Additional taxes may apply in other jurisdictions.
- Payment processing is handled by Stripe
- Failed payments may result in service suspension
- After the 14-day cooling-off period, no pro-rata refunds are available for partial billing periods, except where required by law or where the service does not meet Consumer Rights Act 2015 standards.
Your Right to Cancel (Cooling-Off Period)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your subscription within 14 days of your initial subscription, without giving any reason. To exercise this right, inform us by email to support@brianni.co. If you cancel within 14 days, we will reimburse all payments without undue delay and no later than 14 days after cancellation. If you requested services begin during the cancellation period, you will pay an amount proportionate to what was provided.
Auto-Renewal
Your subscription will automatically renew at the end of each billing period (monthly or annually) at the then-current subscription price unless you cancel before the renewal date. We will send you a reminder email at least 7 days before each renewal, confirming the renewal date and price. You may cancel auto-renewal at any time through your account settings or by contacting support@brianni.co.
Plan Changes & Cancellation
You may:
- Upgrade or downgrade your plan at any time
- Cancel your subscription at any time
- Changes take effect at the next billing cycle
- Access remains during paid periods after cancellation
4. Acceptable Use Policy
Permitted Use
You may use Brianni services to:
- Store and organize your legitimate digital assets
- Create digital legacy packages for family and beneficiaries
- Manage posthumous distribution of your digital assets
- Use our platform for lawful digital inheritance planning
Prohibited Activities
You must not use our services to:
- Store, transmit, or distribute illegal content
- Upload content that violates intellectual property rights
- Attempt to access other users' encrypted data
- Reverse engineer or attempt to breach our security measures
- Use the service for commercial purposes beyond personal digital legacy
- Share account credentials or allow unauthorized access
- Upload malicious software, viruses, or harmful code
Content Restrictions
You must not upload content that is:
- Illegal, harmful, or violates applicable laws
- Defamatory, threatening, or harassing
- Pornographic or sexually explicit
- Related to terrorism, violence, or illegal activities
- Infringing on intellectual property rights
Zero-Knowledge Architecture and Content Restrictions
Due to our zero-knowledge architecture, we cannot inspect, monitor, or moderate your encrypted vault content. The content restrictions above represent conditions of your use of the service. Violation of these restrictions, if discovered, may result in account termination. By using our service, you warrant that you will not upload content that violates these restrictions.
5. Executor Terms and Legacy Verification
Executor Designation
- You may designate up to 10 trusted executors depending on your plan
- Executors must accept their role and complete verification
- You may change executors at any time
- Executors have no access to your encrypted content during your lifetime
Executor Responsibilities
Designated executors agree to:
- Promptly report your passing when it occurs
- Provide required documentation including certificates of passing
- Complete our verification process using secure authentication
- Act in good faith and according to your documented wishes
- Executors who knowingly provide false information or fraudulently initiate the verification process may be subject to legal action
Account Holder Notification
Where possible, we will attempt to contact the account holder through registered communication channels (email and SMS) when a death report is submitted, providing an opportunity to challenge the report during the 48-hour verification period.
Legacy Verification Process
- Minimum of 3 executors must be designated; verification proceeds via majority confirmation (more than 50% of executors confirming, with the remaining 12-hour wait period)
- Certificates of passing and supporting documentation required
- 48-hour verification period with challenge opportunities
- Anti-fraud measures and identity verification required
- Final authorization required for package delivery
Executor Limitations
Executors cannot:
- Access your encrypted vault content
- Modify or delete your stored data
- Change recipient assignments
- Access your account for any purpose other than legacy verification
Verification Standard and Disclaimer
Our verification process is designed to confirm passing to a reasonable standard of care, but it is not equivalent to legal death registration or a grant of probate. Brianni verifies passing based on documentation provided by executors, and we do not independently verify the authenticity of death certificates beyond reasonable checks. Brianni shall not be liable for damages arising from: (a) delays in verification caused by incomplete or incorrect documentation; (b) errors in verification resulting from fraudulent documentation provided by third parties, provided we have followed our standard verification procedures; or (c) any actions taken or not taken by executors. This verification process is supplementary to, and does not replace, formal death registration under the Registration of Births and Deaths Regulations 1987 or the legal probate process.
6. Recipient Terms and Package Delivery
Package Creation
- You create encrypted packages during your lifetime
- Packages are encrypted specifically for each recipient
- Recipients cannot access packages until after verified passing
- Package access is time-limited (typically 30-90 days)
Recipient Access
Recipients will:
- Receive secure notification after your verified passing
- Access packages through secure, time-limited portals
- Decrypt content locally in their browser
- Have no ongoing account obligations with Brianni
Delivery Terms
- Package delivery occurs automatically after passing verification
- Recipients do not need Brianni accounts to access packages
- Access links expire after the designated time period
- In exceptional circumstances (e.g., documented illness, bereavement, force majeure), recipients may request a one-time re-delivery extension by contacting support@brianni.co within 30 days of link expiration. We strongly recommend recipients download and save all package contents during the access period.
7. Data Ownership and Encryption
Your Data Ownership
- You retain full ownership of all content you upload
- Your encrypted data belongs to you and your designated beneficiaries
- We do not claim ownership rights to your vault content
- Metadata is processed solely to provide service functionality
Encryption Guarantees
- All vault content is encrypted client-side before transmission
- We use AES-256-GCM encryption with zero-knowledge architecture
- Encryption keys are derived from your authentication and never stored on our servers
- We cannot decrypt your content under any circumstances
Law Enforcement and Regulatory Requests
If we receive a lawful request from law enforcement or regulatory authorities to disclose your data, we can only provide unencrypted metadata (such as account information, titles, and descriptions). We are technically unable to comply with requests to decrypt your vault content due to our zero-knowledge architecture. We will notify you of such requests unless legally prohibited from doing so (for example, under the Investigatory Powers Act 2016).
IMPORTANT: DATA IRRECOVERABILITY WARNING
Due to our zero-knowledge encryption architecture, Brianni cannot recover, reset, or access your encryption keys under any circumstances. If you lose all your authentication methods (password, passkeys, recovery phrase), your encrypted vault content will be permanently and irretrievably lost. We strongly recommend that you:
- Store your recovery phrase in a secure, offline location
- Maintain multiple authentication methods
- Keep independent backups of critical documents outside of Brianni
- Inform a trusted person of the location of your recovery phrase
Neither Brianni, its employees, nor any third party can recover your encrypted data. This is a fundamental feature of our zero-knowledge security model, not a limitation.
Data Processing
- We process only unencrypted metadata for search and AI functionality
- Encrypted content is stored but never accessed by our systems
- Third-party service providers cannot access your encrypted data
- Data processing complies with UK GDPR and Data Protection Act 2018
8. Intellectual Property
Brianni Intellectual Property
- The Brianni platform, software, and technology are owned by us
- Our trademarks, logos, and branding are protected intellectual property
- You may not use our intellectual property without written permission
- You receive a limited license to use our service as intended
User Content
- You retain rights to content you upload to our service
- You grant us limited rights to store and process your encrypted data
- You warrant that you have rights to all content you upload
- You are responsible for respecting others' intellectual property rights
Third-Party Content
- Our service may include third-party software and services
- Third-party content is governed by respective license terms
- We do not claim ownership of third-party intellectual property
9. Service Availability and Limitations
Service Availability
- We strive for 99.9% uptime but do not guarantee continuous availability
- Scheduled maintenance may cause temporary service interruptions
- Emergency maintenance may be performed without advance notice
- Service availability may vary by geographic region
Service Limitations
Our services have inherent limitations:
- Encrypted data storage is subject to technical constraints
- Package delivery depends on executor participation
- AI suggestions are based only on metadata analysis
- Service functionality may evolve over time
Technical Requirements
You are responsible for:
- Compatible devices and internet connectivity
- Up-to-date browsers that support modern encryption
- Maintaining access to authentication methods
- Understanding technical limitations of zero-knowledge encryption
10. User Responsibilities
Account Management
You must:
- Keep your account information current and accurate
- Maintain secure authentication credentials
- Regularly review and update your digital legacy plans
- Inform executors of their roles and responsibilities
- Test your account access periodically
Backup Responsibility
- Brianni provides secure storage but you should maintain independent backups
- Zero-knowledge encryption means we cannot recover lost encryption keys
- Lost authentication methods may result in permanent data loss
- You are responsible for maintaining access to your account through the authentication methods you have configured. In the event of a system failure on our part that prevents you from accessing your account using valid credentials, we will use reasonable endeavours to restore access. However, due to our zero-knowledge architecture, if your authentication credentials themselves are lost, we cannot recover or reset your encryption keys.
Legal Compliance
You must:
- Comply with all applicable laws in your jurisdiction
- Ensure your digital legacy plans comply with inheritance laws
- Respect intellectual property and privacy rights
- Use the service only for lawful purposes
11. Limitation of Liability
Your Statutory Rights
Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms. Under the CRA, digital content and services must be of satisfactory quality, fit for a particular purpose, and as described. If our service does not meet these standards, you may be entitled to a repair, replacement, or refund. Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the terms implied by section 12 of the Sale of Goods Act 1979; or (iv) any other matter for which it would be unlawful to exclude or restrict liability.
Service Disclaimers
Subject to your statutory rights above, and to the maximum extent permitted by applicable law, we do not make any additional warranties beyond those required by statute regarding: the uninterrupted or error-free operation of the service; the suitability of the service for any particular purpose beyond its described functionality; or the accuracy of AI-generated suggestions or metadata analysis.
Liability Exclusions
WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits or business opportunities. Our liability for loss of encrypted data caused by a failure in our systems (as opposed to loss of your encryption keys or authentication credentials) shall be subject to the liability cap in this section and assessed in accordance with your statutory rights.
- Damages arising from executor or recipient actions
- Technical failures beyond our reasonable control
- Actions of third-party service providers
Liability Limitations
- Our total liability shall not exceed the amount you paid in the preceding 12 months
- This limitation applies regardless of the theory of liability
- Some jurisdictions do not allow liability limitations, so this may not apply to you
12. Responsibility for Third-Party Claims
If a third party brings a claim against Brianni that arises directly from: (a) content you have uploaded that infringes a third party's intellectual property rights or violates applicable law; or (b) your deliberate or grossly negligent misuse of the service in breach of these Terms, you agree to cooperate with us in the defence of such claim and to reimburse our reasonable costs and damages to the extent the claim is attributable to your actions.
This clause does not apply to claims arising from: (i) our own negligence or breach of these Terms; (ii) any defect in or failure of our service; or (iii) actions of executors or recipients that you could not reasonably have foreseen or prevented.
Your liability under this clause shall not exceed the total fees you have paid to Brianni in the 12 months preceding the claim. Nothing in this clause limits your statutory rights.
13. Privacy and Data Protection
Privacy Policy
Your privacy is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we handle your personal information.
Data Protection Rights
You have rights under UK GDPR and Data Protection Act 2018:
- You may access, correct, or delete your personal data
- You may object to or restrict certain data processing
- You may withdraw consent where processing is based on consent
- You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated
Data Retention
- Account data is retained while your account is active
- Encrypted vault content is retained until account deletion
- Some data may be retained longer for legal or business purposes
- We will delete data upon valid requests where legally permitted
14. SMS and Communications
Consent to SMS Communications
By creating an account and agreeing to these Terms, you consent to receive SMS text messages from Brianni to the phone number associated with your account. Message and data rates may apply. Message frequency varies based on your account activity.
Types of SMS Messages
You may receive SMS messages for:
- Account Verification: One-time passcodes (OTP) to verify your identity during login or sensitive account actions
- Security Alerts: Notifications about suspicious account activity, unauthorized access attempts, or security-related events
- Death Verification Notifications: Alerts to designated executors when a death report is submitted or requires action
- Package Delivery Notifications: Notifications to recipients when digital legacy packages are available for access
- Critical Account Updates: Important notifications about your account status, subscription, or service changes
Opting Out of SMS
You may opt out of SMS messages by:
- Replying STOP to any SMS message from Brianni
- Updating your notification preferences in your account settings
- Contacting our support team at support@brianni.co
Important Notice
Opting out of SMS messages may affect your ability to use certain features of the service, including account verification, death verification notifications, and security alerts. Critical security messages may still be sent to protect your account even after opting out.
Email Communications
In addition to SMS, you will receive email communications for:
- Account verification and password resets
- Service updates and policy changes
- Billing notifications and receipts
- Executor and recipient notifications
- Support correspondence
15. Termination
Termination by You
- You may terminate your account at any time
- Termination is effective at the end of your current billing period
- You remain responsible for charges incurred before termination
- Your data will be retained according to our data retention policies
Termination by Us
We may terminate your account if:
- You violate these Terms or our policies
- Your account remains inactive for a continuous period of 36 months or more (we will contact you at least 90 days before any inactivity-based termination to give you an opportunity to confirm you wish to maintain your account)
- We discontinue the service (with reasonable notice)
- Required by law or regulatory authorities
Effect of Termination
Upon termination:
- Your access to services will be suspended or terminated
- We will provide at least 30 days' notice before deleting your account data following termination. During this period, you may export your data (to the extent technically possible given our encryption architecture). After this period, all encrypted data will be permanently and irreversibly deleted.
- Executor and recipient access may be affected
- Outstanding charges remain due and payable
16. Dispute Resolution
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution Process
Before initiating legal proceedings, you agree to:
- Contact our support team to resolve issues informally
- Participate in good faith discussions for resolution
- Consider mediation through approved dispute resolution services
- Exhaust reasonable alternative dispute resolution methods
Collective Proceedings
Nothing in these Terms prevents you from participating in any collective redress mechanism available under applicable law, including Group Litigation Orders under the Civil Procedure Rules or collective proceedings before the Competition Appeal Tribunal.
17. Changes to Terms
Modification Rights
We may update these Terms periodically to reflect:
- Changes in our services or features
- Legal or regulatory requirements
- Business practices and policies
- Security or technical improvements
Notice of Changes
We will provide notice of material changes by:
- Email notification to your registered address
- Prominent notice in your account dashboard
- Website announcements and banners
- At least 30 days advance notice for material changes
Acceptance of Changes
Continued use of our services after changes become effective constitutes acceptance of the updated Terms. If you disagree with changes, you may terminate your account before the effective date.
18. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Brianni regarding our services.
Severability
If any provision of these Terms is found to be unenforceable, the remainder shall continue in full force and effect.
Assignment
You may not assign your rights or obligations under these Terms without our written consent. We may assign or transfer our rights and obligations under these Terms to a third party, provided that: (a) we give you at least 30 days' prior written notice; (b) the assignee agrees to honour these Terms on substantially the same conditions; (c) your data protection rights under UK GDPR are not diminished; and (d) the zero-knowledge encryption architecture is maintained. If you do not wish to continue under the assigned contract, you may terminate your account within the 30-day notice period and receive a pro-rata refund of any prepaid subscription fees.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or technical failures.
Survival
Provisions that by their nature should survive termination (including liability limitations, indemnification, and dispute resolution) shall continue after termination of these Terms.
19. Contact Information
For questions about these Terms of Service, please contact us at:
Brianni Ltd.
Companies House Number: 16744009
ICO Data Protection Registration: ZC132748
Registered Office: 167-169 Great Portland Street, London, W1W 5PF
Legal Team: legal@brianni.co
Support: support@brianni.co
Privacy inquiries: privacy@brianni.co
Data Protection Officer (Mr Zee Mudia): privacy@brianni.ai