Terms of Service
Consumer Rights Act 2015, Digital Economy Act 2017, and UK Data Protection Law Compliant
Table of Contents
These Terms of Service ("Terms") govern your use of Brianni's digital legacy management services provided by Brianni Ltd. ("Brianni", "we", "us", or "our"), a company registered in the United Kingdom.
Legal Framework
These terms comply with UK law, including the Consumer Rights Act 2015, Digital Economy Act 2017, and applicable data protection legislation.
Agreement to Terms
By creating an account or using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Service Description
Digital Legacy Management
Brianni provides a secure digital legacy management platform that enables you to:
- Store and organize digital assets using zero-knowledge encryption
- Create encrypted packages for designated recipients
- Designate executors for life status verification and legacy distribution
- Manage digital inheritance through automated systems
Zero-Knowledge Architecture
Our service uses end-to-end encryption with zero-knowledge architecture, meaning:
- Your vault content is encrypted before reaching our servers
- We cannot access, decrypt, or read your stored content
- Only you and your designated recipients can decrypt your digital legacy
- Metadata (titles, descriptions, tags) remains unencrypted for search and organization
Service Components
Personal Vault
Encrypted storage for your digital assets
Package System
Pre-created encrypted packages for recipients
Executor Network
Trusted individuals for death verification
Delivery System
Automated distribution after verified passing
2. Eligibility and Account Registration
Age Requirement
You must be at least 18 years old to use Brianni services. By using our services, you represent and warrant that you meet this age requirement.
Account Registration
To use our services, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Verify your email address through our verification process
- Accept these Terms and our Privacy Policy
Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use
- Using strong authentication methods including passkeys where available
3. Subscription Plans and Billing
Service Tiers
Free Trial
30-day trial with limited features
Essential Plan
£5/month with core functionality
Premium Plan
£15/month with advanced features
Professional Plan
£49/month with comprehensive features
Billing Terms
- Subscriptions are billed monthly or annually in advance
- Prices are exclusive of applicable taxes
- Payment processing is handled by Stripe
- Failed payments may result in service suspension
- No refunds for partial months of service
Plan Changes & Cancellation
You may:
- Upgrade or downgrade your plan at any time
- Cancel your subscription at any time
- Changes take effect at the next billing cycle
- Access remains during paid periods after cancellation
4. Acceptable Use Policy
Permitted Use
You may use Brianni services to:
- Store and organize your legitimate digital assets
- Create digital legacy packages for family and beneficiaries
- Manage posthumous distribution of your digital assets
- Use our platform for lawful digital inheritance planning
Prohibited Activities
You must not use our services to:
- Store, transmit, or distribute illegal content
- Upload content that violates intellectual property rights
- Attempt to access other users' encrypted data
- Reverse engineer or attempt to breach our security measures
- Use the service for commercial purposes beyond personal digital legacy
- Share account credentials or allow unauthorized access
- Upload malicious software, viruses, or harmful code
Content Restrictions
You must not upload content that is:
- Illegal, harmful, or violates applicable laws
- Defamatory, threatening, or harassing
- Pornographic or sexually explicit
- Related to terrorism, violence, or illegal activities
- Infringing on intellectual property rights
5. Executor Terms and Legacy Verification
Executor Designation
- You may designate up to 10 trusted executors depending on your plan
- Executors must accept their role and complete verification
- You may change executors at any time
- Executors have no access to your encrypted content during your lifetime
Executor Responsibilities
Designated executors agree to:
- Promptly report your passing when it occurs
- Provide required documentation including certificates of passing
- Complete our verification process using secure authentication
- Act in good faith and according to your documented wishes
Legacy Verification Process
- Minimum of 2 executors must independently verify your passing
- Certificates of passing and supporting documentation required
- 48-hour verification period with challenge opportunities
- Anti-fraud measures and identity verification required
- Final authorization required for package delivery
Executor Limitations
Executors cannot:
- Access your encrypted vault content
- Modify or delete your stored data
- Change recipient assignments
- Access your account for any purpose other than legacy verification
6. Recipient Terms and Package Delivery
Package Creation
- You create encrypted packages during your lifetime
- Packages are encrypted specifically for each recipient
- Recipients cannot access packages until after verified passing
- Package access is time-limited (typically 30-90 days)
Recipient Access
Recipients will:
- Receive secure notification after your verified passing
- Access packages through secure, time-limited portals
- Decrypt content locally in their browser
- Have no ongoing account obligations with Brianni
Delivery Terms
- Package delivery occurs automatically after passing verification
- Recipients do not need Brianni accounts to access packages
- Access links expire after the designated time period
- No re-delivery available after expiration
7. Data Ownership and Encryption
Your Data Ownership
- You retain full ownership of all content you upload
- Your encrypted data belongs to you and your designated beneficiaries
- We do not claim ownership rights to your vault content
- Metadata is processed solely to provide service functionality
Encryption Guarantees
- All vault content is encrypted client-side before transmission
- We use AES-256-GCM encryption with zero-knowledge architecture
- Encryption keys are derived from your authentication and never stored on our servers
- We cannot decrypt your content under any circumstances
Data Processing
- We process only unencrypted metadata for search and AI functionality
- Encrypted content is stored but never accessed by our systems
- Third-party service providers cannot access your encrypted data
- Data processing complies with UK GDPR and Data Protection Act 2018
8. Intellectual Property
Brianni Intellectual Property
- The Brianni platform, software, and technology are owned by us
- Our trademarks, logos, and branding are protected intellectual property
- You may not use our intellectual property without written permission
- You receive a limited license to use our service as intended
User Content
- You retain rights to content you upload to our service
- You grant us limited rights to store and process your encrypted data
- You warrant that you have rights to all content you upload
- You are responsible for respecting others' intellectual property rights
Third-Party Content
- Our service may include third-party software and services
- Third-party content is governed by respective license terms
- We do not claim ownership of third-party intellectual property
9. Service Availability and Limitations
Service Availability
- We strive for 99.9% uptime but do not guarantee continuous availability
- Scheduled maintenance may cause temporary service interruptions
- Emergency maintenance may be performed without advance notice
- Service availability may vary by geographic region
Service Limitations
Our services have inherent limitations:
- Encrypted data storage is subject to technical constraints
- Package delivery depends on executor participation
- AI suggestions are based only on metadata analysis
- Service functionality may evolve over time
Technical Requirements
You are responsible for:
- Compatible devices and internet connectivity
- Up-to-date browsers that support modern encryption
- Maintaining access to authentication methods
- Understanding technical limitations of zero-knowledge encryption
10. User Responsibilities
Account Management
You must:
- Keep your account information current and accurate
- Maintain secure authentication credentials
- Regularly review and update your digital legacy plans
- Inform executors of their roles and responsibilities
- Test your account access periodically
Backup Responsibility
- Brianni provides secure storage but you should maintain independent backups
- Zero-knowledge encryption means we cannot recover lost encryption keys
- Lost authentication methods may result in permanent data loss
- You are solely responsible for maintaining access to your account
Legal Compliance
You must:
- Comply with all applicable laws in your jurisdiction
- Ensure your digital legacy plans comply with inheritance laws
- Respect intellectual property and privacy rights
- Use the service only for lawful purposes
11. Limitation of Liability
Service Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Brianni provides services "AS IS" without warranties
- We disclaim all warranties, express or implied
- We do not guarantee service availability or performance
- We are not responsible for data loss due to user actions
Liability Exclusions
WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from executor or recipient actions
- Technical failures beyond our reasonable control
- Actions of third-party service providers
Liability Limitations
- Our total liability shall not exceed the amount you paid in the preceding 12 months
- This limitation applies regardless of the theory of liability
- Some jurisdictions do not allow liability limitations, so this may not apply to you
Consumer Rights
Nothing in these Terms limits your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.
12. Indemnification
You agree to indemnify and hold Brianni harmless from any claims, damages, or expenses arising from:
- Your use of our services
- Content you upload or store
- Violation of these Terms
- Violation of applicable laws
- Actions of your designated executors or recipients
- Disputes over digital inheritance matters
13. Privacy and Data Protection
Privacy Policy
Your privacy is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we handle your personal information.
Data Protection Rights
You have rights under UK GDPR and Data Protection Act 2018:
- You may access, correct, or delete your personal data
- You may object to or restrict certain data processing
- You may withdraw consent where processing is based on consent
Data Retention
- Account data is retained while your account is active
- Encrypted vault content is retained until account deletion
- Some data may be retained longer for legal or business purposes
- We will delete data upon valid requests where legally permitted
14. Termination
Termination by You
- You may terminate your account at any time
- Termination is effective at the end of your current billing period
- You remain responsible for charges incurred before termination
- Your data will be retained according to our data retention policies
Termination by Us
We may terminate your account if:
- You violate these Terms or our policies
- Your account remains inactive for extended periods
- We discontinue the service (with reasonable notice)
- Required by law or regulatory authorities
Effect of Termination
Upon termination:
- Your access to services will be suspended or terminated
- We may delete your account and data after reasonable notice
- Executor and recipient access may be affected
- Outstanding charges remain due and payable
15. Dispute Resolution
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution Process
Before initiating legal proceedings, you agree to:
- Contact our support team to resolve issues informally
- Participate in good faith discussions for resolution
- Consider mediation through approved dispute resolution services
- Exhaust reasonable alternative dispute resolution methods
Class Action Waiver
You agree to resolve disputes individually and waive rights to participate in class action lawsuits, except where prohibited by applicable law.
16. Changes to Terms
Modification Rights
We may update these Terms periodically to reflect:
- Changes in our services or features
- Legal or regulatory requirements
- Business practices and policies
- Security or technical improvements
Notice of Changes
We will provide notice of material changes by:
- Email notification to your registered address
- Prominent notice in your account dashboard
- Website announcements and banners
- At least 30 days advance notice for material changes
Acceptance of Changes
Continued use of our services after changes become effective constitutes acceptance of the updated Terms. If you disagree with changes, you may terminate your account before the effective date.
17. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Brianni regarding our services.
Severability
If any provision of these Terms is found to be unenforceable, the remainder shall continue in full force and effect.
Assignment
You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or technical failures.
Survival
Provisions that by their nature should survive termination (including liability limitations, indemnification, and dispute resolution) shall continue after termination of these Terms.
18. Contact Information
For questions about these Terms of Service, please contact us at:
Brianni Ltd.
Legal Team: legal@brianni.co
Support: support@brianni.co
For privacy-related inquiries: privacy@brianni.co
For data protection matters: dpo@brianni.co